Refund policy
Return and Refund Policy
Effective Date: 18/9-23
Thank you for shopping at EasyMounts. We appreciate your business and want to make sure you are completely satisfied with your purchase. If you have any questions about our return and refund policy, please don't hesitate to contact us at ee.printsolution@gmail.com
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
u will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at ee.printsolution@gmail.com
Exceptions
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Customized Products: Unfortunately, we cannot accept returns on customized or personalized products unless they are defective or damaged.
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Sale Items: Sale items are generally non-refundable.
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Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the item you want.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Contact Email] with details and photos of the product and packaging. We will provide instructions on how to proceed with the return or replacement.
Cancellations
If you need to cancel an order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, please follow our return instructions.
Policy Changes
EasyMounts reserves the right to modify or change this policy at any time. Any changes to the policy will be reflected on this page.
By making a purchase from EasyMounts, you agree to this return and refund policy.